Privacy policy

Access & License Audit for Jira. Last updated: 14 November 2026.

Access & License Audit is a Jira Cloud app made by Auditlane. This page explains what the app reads, what it keeps and where that data lives.

What the app reads

When a Jira administrator opens the app and runs a scan, the app reads data from that Jira site through Atlassian's APIs: users and their product access, groups and group members, projects, permission schemes, project roles, and work item search results used to tell whether a person has been active. The app only reads. It never changes users, groups, permissions or work items.

What the app stores

Scan results are worked out by the app's functions on Atlassian Forge and shown in the administrator's browser. They aren't saved and are gone when the page is closed. The app saves only two small records in Atlassian's Forge storage for that site: the settings an admin picks (an inactivity period of 30 to 365 days, seat prices per product, currency) and a summary of the last scan made of counts only, such as how many seats looked inactive. No names, email addresses or account IDs are saved.

Where the data goes

Nowhere outside Atlassian. The app runs on Atlassian Forge and makes no calls to any server run by Auditlane or anyone else. We don't sell, share or rent data, and we don't use it for ads or analytics. This website, auditlaneapps.com, has no analytics scripts or trackers either.

Logs

Forge keeps standard function logs. Our code writes only errors to them, such as the status code of a failed Jira request. It doesn't log scan results, names or account IDs.

Your choices

If you're a Jira admin, you decide whether to install the app, run a scan or uninstall it. You can change the settings on the app page at any time.

Deleting data

When the app is uninstalled, Atlassian deletes its Forge storage for that site under Atlassian's hosted storage retention rules. You can also email us to ask about anything here.

Contact

Email us at [email protected].